Stop Training Your Family Business Team to Need You

22 Sept

Four people with the same task, and everyone is equally confused. At some point the common denominator is you, not them.

In this episode, Mark and Caroline dig into why constantly repeating yourself doesn't actually fix anything, and the one shift that gets your team thinking for themselves even when you're not in the room.

Real leadership is not about how many times you explain something. It's about whether people understand why it matters at all.

Most owners think their team needs better instructions. What they actually need is a context around the outcome.

In today's podcast you’ll discover:

01:09 — Why "they just don't think like I do" is the wrong question to be asking
03:06 — The real definition of leadership, and why everything funnelling through you is quietly capping your business
04:19 — How to build this habit starting with something as small as a customer complaint
07:13 — Why outcomes matter more than instructions, and how it changes the way your team makes decisions
11:27 — The simple test that tells you whether it's them or it's you
13:53 — The jigsaw puzzle mindset that finally gets everyone on the same page

Quotes

“Leadership is how your team thinks when you're not in the room. You want them to get to the point where they're thinking without having to come to you for everything. Because if everything has to come through you in your business, it absolutely cannot scale.” - Mark Creedon

“You're not giving them the whole journey. More importantly, you're not asking them to focus on the outcome. Because if somebody's focused on the outcome, they don't need to be asking time and time again for what the next move is.” - Mark Creedon

“If you're explaining it to Joe three times, maybe it's Joe. If you're explaining it to three or four different people, it's definitely you. They can't all be Joe. So therefore, the problem has to be with you.” - Mark Creedon

“Business is a bit like a jigsaw puzzle. The pieces only go in a certain way. But you've got to give people the picture on the box so they can see what the outcome looks like.” - Mark Creedon

“Parameters and boundaries sound boring, but they build confidence. As people build confidence, they're less reserved, and that's when you create momentum.” - Caroline Creedon

The Mastermind for Business podcast is powered by Business Accelerator Mastermind, a coaching program that helps service business owners and professionals double their revenue whilst halving their time in the business. Each week, Mark Creedon, a Business Coach at Business Accelerator Mastermind, speaks with some of the best business minds in the world and shares simple, practical steps you can take to create the business you always wanted.

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About Mastermind Business Accelerator

Mastermind Business Accelerator is a hands-on practical program aimed at driving results fast. Spearheaded by Mark and Caroline Creedon and a range of highly qualified experts, the program will give you back the freedom you hoped for when you first started your business or professional practice. With his coaching program, Business Accelerator Mastermind, Mark helps business owners maximise their time, set and achieve goals, while remaining accountable.